I missed my flight due to overweight luggage, the officer in-charge asked me to takeoff...

GetHuman4235450's Change flight issue with Air Europa from January 2020

Help with my Air Europa issue
Before contacting them, items GetHuman4235450 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman4235450's own words
I missed my flight due to overweight luggage, the officer in-charge asked me to takeoff some weight without the possibility to pay extra charges , while i was unpacking my luggage the officer informed me that there is no time left and they will close the gates by that time i was done and ready but still he refused to let me enter the gate , I tried to submit a complaint but I couldn’t, i would like to Know the possibility and charges of changing my flight and if there’s any contact number to communicate with in uae below is my ticket number for your reference:***************MFTCNT *Ticket holder : Khalid Abdul Hadi **Thank please note that I’ve tried to call etihad airways and they informed me that i have to contact with you as the flight is only operated by them. **Please help me to solve this matter as i don’t have much time.

GetHuman4235450 did not yet indicate what Air Europa should do to make this right.

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Air Europa

Change flight issue
Reported by GetHuman4235450
Jan 11th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 132 others
0 customers following this

Timeline

GetHuman4235450 started working on this issue
Jan 11th, 2020 9:56am
GetHuman4235450 shared this issue with friends on Facebook
Jan 11th, 2020 9:58am
GetHuman4235450 indicated the issue is not fixed yet.
Jan 11th, 2020 2:09pm
GetHuman4235450 confirmed the issue is fixed. Hooray!
Jan 11th, 2020 2:09pm
GetHuman4235450 indicated the issue is not fixed yet.
Jan 12th, 2020 4:09am
GetHuman4235450 indicated the issue is not fixed yet.
Jan 12th, 2020 4:09am
GetHuman4235450 indicated the issue is not fixed yet.
Jan 12th, 2020 10:52am

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