Estimado(a) Sr(a),*Necesito solictar servicio de asistencia especial para mi madre. Ell...

GetHuman-danaysmg's customer service issue with Air Europa from July 2019

Help with my Air Europa issue
The issue in GetHuman-danaysmg's own words
Estimado(a) Sr(a),*Necesito solictar servicio de asistencia especial para mi madre. Ella es capaz de actuar individualmente en caso de emergencia. Pero necesita servicio de silla de ruedas para transportarla en el aeropuerto hasta el avi*n porque tiene problemas circulatorios. Ella puede subir sola las escaleras de avi*n. Es s*lo transporte en el aeropuerto hasta la puerta de embarque.*ZARA RAFAELA GONZALEZ ANGULO*N*MERO BILLETE: **************C*mo puedo hacer para solicitar el servicio? No he podido por telefono y he intentado varias veces. La pagina Web est* con problemas. El vuelo ser* proximamente.*Gracias de antemano por su orientacion, Danays Kunka

GetHuman-danaysmg did not yet indicate what Air Europa should do to make this right.

How GetHuman-danaysmg fixed the problem
Hi, I'm happy with the support from AIr Europa!*I contacted Air Europa per email:******@***.com*Sent the exact data, and filled out an available online form. I received excellent and fast support from Monica and Ana (Air Europa).*From now on, I will use Air Europa for my mother regular flights.*Hope it is useful for you.*Best,*DK
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Air Europa

Customer service issue
Reported by GetHuman-danaysmg
Jul 24th, 2019 - 2 years ago
Fixed
GetHuman-danaysmg shared how to fix
Seen by 5 customers so far
Similar issue to 259 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman-danaysmg started working on this issue
Jul 24th, 2019 4:24pm
GetHuman-danaysmg confirmed the issue is fixed. Hooray!
Jul 25th, 2019 8:02am
GetHuman-danaysmg confirmed the issue is fixed. Hooray!
Jul 25th, 2019 8:05am