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The issue in GetHuman1384549's own words
I was on flight **** from Palma Mallorca to Barcelona. Our flight was delayed a bit getting in and then it took close to ONE HOUR for our bags to come out at baggage claim. Several of us, including a pilot, had to repeatedly ask agents to call and alert someone of the problem. We were told air Europa was short staffed and it was taking much longer. I had a connecting flight at **am to NYC and due to the delayed baggage missed the ** minute check in connection on British Airways. As a result i had to rebook on Delta for $**** US dollars. And missed my connection in NY. I had to book a hotel and will get home a full day later. All due to Air Europas inability to get our checked bags out in a reasonable timeframe. The pilot I spoke with agreed that this was ***% the airlines fault and that I should be compensated for my extra fare on Delta and for the full * day hassle that followed.
GetHuman1384549 did not yet indicate what Air Europa should do to make this right.
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