I have been trying to contact air china for more than * weeks on the phone and been on...

GetHuman-pharicha's customer service issue with Air China from November 2018

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The issue in GetHuman-pharicha's own words
I have been trying to contact air china for more than * weeks on the phone and been on hold for longer than ** mins. each time trying to speak to representatives. We booked air China flights through expedia, unfortunately expedia can't assign seats or set up food allergy meals only air china can. So I'm in need to contact them before our flight take place so I can set up those needs. I have a disabled persons that need to set next to me we are in a group of * person. Our confirmation number are MKGW*B and NFTM*J. Please contact me in regard of this issues. Thank you very much.
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Air China

Customer service issue
Reported by GetHuman-pharicha
Nov 27th, 2018 - 9 mons ago
I have an issue with Air China too
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Seen by 5 customers so far
Similar issue to 197 others
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Timeline
GetHuman-pharicha started working on this issue
Nov 27th, 2018 2:25pm