Good day my flight did not go through I was not allowed to board.*Because I was missing...

GetHuman6357162's customer service issue with Air Canada from July 2021

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman6357162's own words
Good day my flight did not go through I was not allowed to board.*Because I was missing * documents at that time, I didn't know that.** documents that prevent me from entering Canada.*It concerns the following two points.*That I have to apply for a visa instead of an ETA.*And that I have to be able to prove that I have immediate family in Canada, and I certainly do.*My question is can I get a part of the money back or rebook.**Thank you

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Air Canada

Customer service issue
Reported by GetHuman6357162
Jul 20th, 2021 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 3539 others
0 customers following this

Timeline

GetHuman6357162 started working on this issue
Jul 20th 1:09am

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