On November **th*** I emailed refund services regarding two flights that we had to canc...

GetHuman4025604's customer service issue with Air Canada from December 2019

Help with my Air Canada issue
The issue in GetHuman4025604's own words
On November **th*** I emailed refund services regarding two flights that we had to cancel as a result of my husband's brother passing away suddenly. He had no wife and no children. We had to stay behind to make his funeral arrangements, clear out his apartment by month end, and to attend to his financial situation. I send through a Death Certificate at that time as well. I would like to know if my case qualifies for a full refund, otherwise I would need to try another route. The claim id is ****** and the confirmation * is *e**fc******

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Air Canada

Customer service issue
Reported by GetHuman4025604
Dec 2nd, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 2336 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman4025604 started working on this issue
Dec 2nd, 2019 4:04pm
GetHuman4025604 confirmed the issue is fixed. Hooray!
Dec 2nd, 2019 9:21pm