On November **th*** I emailed refund services regarding two flights that we had to canc...
GetHuman4025604's customer service issue with Air Canada from December 2019
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The issue in GetHuman4025604's own words
On November **th*** I emailed refund services regarding two flights that we had to cancel as a result of my husband's brother passing away suddenly. He had no wife and no children. We had to stay behind to make his funeral arrangements, clear out his apartment by month end, and to attend to his financial situation. I send through a Death Certificate at that time as well. I would like to know if my case qualifies for a full refund, otherwise I would need to try another route. The claim id is ****** and the confirmation * is *e**fc******
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