GetHuman3802729's customer service issue with Air Canada from October 2019
Help with my Air Canada issue
First: share to improve GetHuman3802729's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3802729's own words
Get documentation from Air Canada regarding the reason and time for the flight delay from BWI to Toronto on July *, **** per insurance request. ... Flight AC **** with scheduled departure time of **:** on July *, **** from BWI to Toronto was delayed due to storms. This caused me to miss my scheduled flight to Amsterdam on AC *** departure time of **:**, causing me to miss my connection to a scheduled Viking river cruise. I missed * days due to the storms. The next scheduled flight was not until the evening of July *, **** on AC *** Toronto to Amsterdam. It was scheduled to depart at **:** but departed at a later time that evening*My travel insurance needs the following:**. Documentation from the airline confirming the reason and length of the delay.**. A copy of the altered airline itinerary issued by the travel supplier showing the time of arrival.*Proof of payment for your trip. (credit card statement)*Please provide this information as soon as possible. *Thank you very much.
This is frustrating since I don't have this information and have been on hold for well over estimated time.
AC could make it right by providing the correct documentation requested and a monetary compensation for misinformation and stress caused by agents.
Viking - no response. AC - no response
I have an issue with Air Canada too
How GetHuman3802729 fixed the problem
We are waiting for GetHuman3802729 to fix the problem and share the solution with the rest of us customers.
Please help with my Air Canada issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Air Canada customer problems.
GetHuman3802729 indicated the issue is not fixed yet.
Oct 22nd, 2019 3:45pm
Paying Your Telecom Too Much?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.