Flight delay

Get documentation from Air Canada regarding the reason and time for the flight delay from BWI to Toronto on July *, **** per insurance request. ... Flight AC **** with scheduled departure time of **:** on July *, **** from BWI to Toronto was delayed due to storms. This caused me to miss my scheduled flight to Amsterdam on AC *** departure time of **:**, causing me to miss my connection to a scheduled Viking river cruise. I missed * days due to the storms. The next scheduled flight was not until the evening of July *, **** on AC *** Toronto to Amsterdam. It was scheduled to depart at **:** but departed at a later time that evening*My travel insurance needs the following:**. Documentation from the airline confirming the reason and length of the delay.**. A copy of the altered airline itinerary issued by the travel supplier showing the time of arrival.*Proof of payment for your trip. (credit card statement)*Please provide this information as soon as possible. *Thank you very much.

This is frustrating since I don't have this information and have been on hold for well over estimated time.

AC could make it right by providing the correct documentation requested and a monetary compensation for misinformation and stress caused by agents.

Viking - no response. AC - no response