I booked my mother a flight and it’s not accepting the booking reference or the PNR cod...

GetHuman2691990's customer service issue with Air Canada from April 2019

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GetHuman2691990's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (7 mos ago)
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The issue in GetHuman2691990's own words
I booked my mother a flight and it’s not accepting the booking reference or the PNR code ...I’ve called the agency I booked it through and they said to contact you.
GetHuman2691990 did not yet indicate what Air Canada should do to make this right.
I have an issue with Air Canada too
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Air Canada

Customer service issue
Reported by GetHuman2691990
Apr 6th, 2019 - 7 mos ago
I have an issue with Air Canada too
Fixed
Seen by 5 customers so far
Similar issue to 2622 others
0 customers following this
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman2691990 started working on this issue
Apr 6th 1:05pm
GetHuman2691990 confirmed the issue is fixed. Hooray!
Apr 6th 5:34pm