GetHuman-dwaxx's Other Complaint issue with Air Canada from March 2019
Help with my Air Canada issue
The issue in GetHuman-dwaxx's own words
Go on my vacation ... On February * I boarded a flight from Toronto Pearson International to San Jose Costa Rica (AC****). After being on the aircraft for some time, I asked the flight attendant if she knew whether, or not there would be aerosol bug spray sprayed in the cabin during the flight. She said she wasn't sure, and went on her way. A few minutes later she returned and informed me that she checked with the pilot, and was told that there would be no spraying on the flight. I was relieved to hear that, and thanked her. She said "you're welcome". She then turned on me, and told me that the last time I talked to her that I was "condescending" towards her. I assured her that wasn't the case, and that all I wanted to do was go on vacation. She then went on about how it's up to her who stays on the flight, and who goes. I repeated, all I wanted to do was go on my vacation. She started talking about myself being condescending again, so I asked her exactly what I said that offended her. She didn't have a response, and stormed off muttering something under her breath. I didn't know it yet, but that was the moment she decided I was not going to stay on the Aircraft. After an hour, and ten minutes had passed we were finally pulling into a gate. I have never felt so humiliated in my life, and can't believe how I had just been treated. An A.C. Supervisor met me soon after my exit, and I asked him for an explanation to what had just happened. He told me that I was kicked off for yelling, and swearing at the flight attendant. I would really like to recover my money for the ticket, as well as the cost of transportation home, and back to the airport for another flight booked with a different airline the following morning.
The flight attendant lied and claimed that I yelled, and swore at her. It didn't happen, and I have a plane full of people that could coroberate my story.
They could make it right by refunding my money for the flight, as well as reimburse me for travel back home, and then back to the airport the next day.
I had been a customer for at least *-* years before this incident. Never again.
I've already filed * complaints on their website, filed a request for a refund, and called them * times.
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