WE need someone at Air Canada in Edmonton to look for a missing duffel bag. It was to...
GetHuman2034316's customer service issue with Air Canada from January 2019
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Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman2034316's own words
WE need someone at Air Canada in Edmonton to look for a missing duffel bag. It was to go on flight *** to Toronto at ***pm Jan**. Bag tag number ac****** was NOT scanned after check in. The connector flight Interjet to Mexico City did not get the bag . Interjet has been contacted as has A.C. but no one seems to be looking for it in Canada. It is a long dark blue fabric bag with white handles one zipper and a little lock.
GetHuman2034316 did not yet indicate what Air Canada should do to make this right.
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