Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1171631's own words
I had booked a flight to Amsterdam from Hartford, Ct. U.S.A. Due to unforeseen circumstances ( * hurricanes, a tornado, and earth quake, there was a crisis in the United States Passport office which caused a delay in processing passports. My flight was schedule to leave on October **, ****. Although I had requested my passport in plenty of time and had requested Expedite Processing and Expedite shipping, I still did not receive my passport in time. I contacted the travel agency which booked the ticket and unfortunately, they only refunded a small portion. If my ticket. They directed me to Air Canada to correct the problem. I have filed two complaints and have not heard ANYTHING yet . My ticket number is ***-**********. The confirmation number is *K**FLV. Reference * L*C*SF. My name is Saundra Magana. The ticket is a round trip ticket. The travel agency said they would be glad to do a total refund if you have them authorization. I would like to travel on December *th or *th to Amsterdam but need the money to do so. Kindly respond to me at (***)*******. Respectfully, Saundra Magana. You can e mail at: *****@***.com. Thank you.
GetHuman1171631 did not yet indicate what Air Canada should do to make this right.
I have an issue with Air Canada too
How GetHuman1171631 fixed the problem
We are waiting for GetHuman1171631 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.