I got no refund for

GetHuman-ksberezi's customer service issue with Air Canada from September 2018

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Hello,**I haven't received the refund for $*** booking that I cancelled prior to the flight. The tickets are refundable according to the booking confirmation that was sent to me (booking number QRMC*A). Page * of the booking confirmation says "Tickets are refundable (a $***.**CAD fee applies per person)".**Some details: the tickets were purchased on **.**.**, cancelled on **.**.**, the flight was on **.**.**. **How can I get my refund?**Best regards,*Ksenia Berezina
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Air Canada

Customer service issue
Reported by GetHuman-ksberezi
Sep 20th, 2018 - 6 mons ago
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
GetHuman-ksberezi started working on this issue
Sep 20th, 2018 10:27am
GetHuman-ksberezi confirmed the issue is fixed. Hooray!
Sep 20th, 2018 10:29am