Claim Id is : ****** *Your Confirmation Number is : ***fc**caeca *Ticket...

GetHuman1143721's customer service issue with Air Canada from September 2018

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The issue in GetHuman1143721's own words
Claim Id is : ****** *Your Confirmation Number is : ***fc**caeca *Ticket: ************* **My flight was cancelled. See below for original email August **. September ** I received an email Customer service to contact refund services. Today I received an email from Refund services to contact Customer service. This is ridiculous. Please get a manager to phone me at *** *** **** -***My flight home was cancelled due to mechanical issues of plane. The service agent suggested that since I had to be back in Victoria that evening and there were no flights available, that I should take a taxi to the ferry terminal and the ferry back to Victoria. The representative supplied me with a taxi voucher, informed me to keep receipts for any additional costs and to submit them to Air Canada for a refund for the flight cancelation and additional costs incurred. The cost of the ferry was $**.** and my supper was $*.**. There was also the inconvenience that was incurred due to the * hour delay in reaching Victoria. After waiting almost six weeks to hear from Air Canada, I inquired about my refund. I received $* total. This is not acceptable.

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Air Canada

Customer service issue
Reported by GetHuman1143721
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 794 others
0 customers following this

Timeline

GetHuman1143721 started working on this issue
Sep 14th, 2018 6:09pm

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