My father died shortly before my flight and I am unable to upload the form and death ce...

GetHuman-jmgunn's customer service issue with Air Canada from August 2018

Help with my Air Canada issue
The issue in GetHuman-jmgunn's own words
My father died shortly before my flight and I am unable to upload the form and death certificate on the page provided by Air Canada to request a refund.
GetHuman-jmgunn did not yet indicate what Air Canada should do to make this right.
I have an issue with Air Canada too
How GetHuman-jmgunn fixed the problem
For copy of death certificate, Air Canada online upload only accepts picture file not PDF.
Please help with my Air Canada issue
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Air Canada

Customer service issue
Reported by GetHuman-jmgunn
Aug 22nd, 2018 - a mon ago
I have an issue with Air Canada too
Fixed
GetHuman-jmgunn shared how to fix
Seen by 4 customers so far
Similar issue to 582 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-jmgunn started working on this issue
Aug 22nd 7:31am
GetHuman-jmgunn confirmed the issue is fixed. Hooray!
Aug 22nd 2:58pm
GetHuman-jmgunn confirmed the issue is fixed. Hooray!
Aug 24th 6:43pm
GetHuman-jmgunn confirmed the issue is fixed. Hooray!
Aug 24th 6:43pm