Quiero cancelar mi reserva y me pone que es gratis sin embargo no me da la opci*n

GetHuman-marlarr's Refund My Booking issue with Agoda from December 2021

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-marlarr's own words
The problem: Quiero cancelar mi reserva y me pone que es gratis sin embargo no me da la opci*n

GetHuman-marlarr did not yet indicate what Agoda should do to make this right.

How GetHuman-marlarr fixed the problem

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Agoda

Refund My Booking issue
Reported by GetHuman-marlarr
Dec 3rd, 2021 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 575 others
0 customers following this

Timeline

GetHuman-marlarr started working on this issue
Dec 3rd, 2021 9:15pm
GetHuman-marlarr confirmed the issue is fixed. Hooray!
Dec 4th, 2021 9:17am
GetHuman-marlarr indicated the issue is not fixed yet.
Dec 4th, 2021 9:17am
GetHuman-marlarr indicated the issue is not fixed yet.
Dec 4th, 2021 9:18am

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