just came home from trip around lower half of north island,NZ, I paid all my accommodat...

GetHuman5309968's Problem With a Payment issue with Agoda from September 2020

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman5309968's own words
just came home from trip around lower half of north island,NZ, I paid all my accommodation through eft pos directly to the motel I was staying at whilst checking in. Upon checking my bank accounts I have discovered a payment of $**.** was deducted from my credit card (*.**pm on**-*-**). I have no knowledge of what this payment was for, as stated above all bookings paid for on check in, can agoda please assist. I believe this is an overpayment, as I was at the Rotorua Motel in Rotorua at that time and had already paid for my stay, and a refund of the amount is due. thankyou for your assistance, I have booked though agoda several times over last few years and I would like to say that this is the first time I have encountered any problems at all.I had already deleted emails so have no booking id, only confirmation no, ********** and a PIN code ****, from email printout dated **-*-****, if these are relevant. I look forward to your reply, thankyou. Robert Martin, * GlenconnorPlace,Burwood,Christchurch,****,NZ

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Agoda

Problem With a Payment issue
Reported by GetHuman5309968
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 12021 others
0 customers following this

Timeline

GetHuman5309968 started working on this issue
Sep 28th, 2020 8:50pm

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