Dear Ladies and Gentlemen*(Booking-ID *********)*As Thailand is not receiving any touri...

GetHuman5302745's Make a Correction to a Booking issue with Agoda from September 2020

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The issue in GetHuman5302745's own words
Dear Ladies and Gentlemen*(Booking-ID *********)*As Thailand is not receiving any tourists at the moment, I cannot visit the hotel in Patong. I therefore wrote to the hotel directly and received the following reply:**Dear Mr.Yves Morger,**Greetings from DINSO RESORT, PHUKET! **Thank you for choosing our hotel, please be infomed you that your booking book pass off Agoda Company please contract them for you would like to cancellation booking. Then Agoda team will contract us.***Should you require any further information, please do not hesitate to contact me.****With Best Regards, **Natchanan Pinmuang**Assistant Front Office manager**I kindly ask you to cancel this booking and send me the amount of sFR. ***.** or to confirm that I can visit the DINSO resort at a later date (voucher).*Thank you for your efforts.*With kind regards*Yves Morger*CH-**** Z*rich *Mail: *****@***.com

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Agoda

Make a Correction to a Booking issue
Reported by GetHuman5302745
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 12128 others
0 customers following this

Timeline

GetHuman5302745 started working on this issue
Sep 26th, 2020 10:33am