Hello I tried to make a booking at the Rydges in Newcastle, NSW on the *st September...

GetHuman-zackdaw's Refund My Booking issue with Agoda from September 2020

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The issue in GetHuman-zackdaw's own words
Book a room at the Rydges Hotel Newcastle NSW ... Hello I tried to make a booking at the Rydges in Newcastle, NSW on the *st September **** and upon completing the forms I was met with an error saying the booking was not confirmed. I went and completed the form again and both times my account was charged ($***.** and $***.**).
My account was charged twice at different amounts and the room was not even booked
Issuing me a refund for both amounts i paid and haven't received back
I expected a simple service to complete a hotel booking and charge me the correct amount
not yet
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Agoda

Hotel Booking Service
Refund My Booking issue
Reported by GetHuman-zackdaw
Sep 5th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 16326 others
0 customers following this

Timeline

GetHuman-zackdaw started working on this issue
Sep 5th, 2020 2:57am

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