Hi, We made a reservation NIMALINI ANANDAMAHESAN & GERARD BENJAMIN *Paid with my credit...

GetHuman-gbgo's customer service issue with Agoda from August 2020

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The issue in GetHuman-gbgo's own words
Hi, We made a reservation NIMALINI ANANDAMAHESAN & GERARD BENJAMIN *Paid with my credit card Name:Gerard BENJAMIN MasterCard Card No : xxxx-xxxx-xxxx-**** EXP : *******and cancelled the same day because of covid ** related issues.*Villa Saint Exupery Beach Nice France.booking ID is *********.We want you to cancel this booking and refund.In caseif the payment didn't go threw let us know.The hotel( hostel )has received the cancellation request from you and they cancelled it.We will not let the hotel in case debit the full amount and sell the room for someone.Also we did not get the refund for pickup or a code to use it another time.We want to know the status of our reservation.Thank you

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Agoda

Customer service issue
Reported by GetHuman-gbgo
Aug 21st, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 17498 others
0 customers following this

Timeline

GetHuman-gbgo started working on this issue
Aug 21st, 2020 10:44am