SHELLEY TE PAIRI*Your booking is confirmed and complete!*Your booking ID: ***********Hi...

GetHuman-tepairis's Refund My Booking issue with Agoda from July 2020

Help with my Agoda issue
First: share to improve GetHuman-tepairis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tepairis may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-tepairis's own words
SHELLEY TE PAIRI*Your booking is confirmed and complete!*Your booking ID: ***********Hi well we arrived at this accommodation but did not stay what he showed us was differently not what I payed for though u guys I was really disappointed and so was my daughter. I would like a refund or a credit he said that the picture i showed him was for a superior * bed room apartment, I said well it was under the * bedroom. Apartment he began getting slightly up set he said well take it up with them not me. Which my daughter recorded *We ended up staying at q* resort and spa in goldcoast which had the quality I thought I had booked for I would like my money back or a credit please because it will be coming out of afterpay usually I dont have this problem though u guys but this was differently misleading and false advertising.*Kind regards *Shelley

GetHuman-tepairis did not yet indicate what Agoda should do to make this right.

How GetHuman-tepairis fixed the problem

We are waiting for GetHuman-tepairis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Refund My Booking issue
Reported by GetHuman-tepairis
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 19760 others
0 customers following this

Timeline

GetHuman-tepairis started working on this issue
Jul 9th, 2020 2:22pm
GetHuman-tepairis indicated the issue is not fixed yet.
Jul 9th, 2020 11:30pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians