SHELLEY TE PAIRI*Your booking is confirmed and complete!*Your booking ID: ***********Hi...

GetHuman-tepairis's Refund My Booking issue with Agoda from July 2020

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The issue in GetHuman-tepairis's own words
SHELLEY TE PAIRI*Your booking is confirmed and complete!*Your booking ID: ***********Hi well we arrived at this accommodation but did not stay what he showed us was differently not what I payed for though u guys I was really disappointed and so was my daughter. I would like a refund or a credit he said that the picture i showed him was for a superior * bed room apartment, I said well it was under the * bedroom. Apartment he began getting slightly up set he said well take it up with them not me. Which my daughter recorded *We ended up staying at q* resort and spa in goldcoast which had the quality I thought I had booked for I would like my money back or a credit please because it will be coming out of afterpay usually I dont have this problem though u guys but this was differently misleading and false advertising.*Kind regards *Shelley

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Agoda

Refund My Booking issue
Reported by GetHuman-tepairis
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 19760 others
0 customers following this

Timeline

GetHuman-tepairis started working on this issue
Jul 9th 2:22pm
GetHuman-tepairis indicated the issue is not fixed yet.
Jul 9th 11:30pm

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