I thought I made a reservation for the Campanille Hotel in Chantilly. I thought I made...

GetHuman4703502's Refund My Booking issue with Agoda from April 2020

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4703502's own words
I thought I made a reservation for the Campanille Hotel in Chantilly. I thought I made it for coming weekend, however your site was pre-programmed for end May. So I made it by accident for the weekend ** May. I cancelled already, however to my surprise I don't get my money back. Because of the present Corona situation I would like a refund. I called the hotel and they told me that the hotel is closed coming weekend. My booking number was ********. Thank you and regards, Willem Kramer

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Agoda

Refund My Booking issue
Reported by GetHuman4703502
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 22831 others
0 customers following this

Timeline

GetHuman4703502 started working on this issue
Apr 23rd, 2020 3:51pm
GetHuman4703502 indicated the issue is not fixed yet.
Apr 24th, 2020 8:50am
GetHuman4703502 indicated the issue is not fixed yet.
Apr 24th, 2020 10:29am