Upon arrival I found that all amenities in the hotel and the town are closed off due to...

GetHuman-zyrxbbi's Refund My Booking issue with Agoda from March 2020

Help with my Agoda issue
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-zyrxbbi's own words
Upon arrival I found that all amenities in the hotel and the town are closed off due to the coronavirus epidemic. No one is allowed near beaches, restaurants, stores, pools, gyms, or anything else. It wasn’t like this a few days ago, It is a ghost town and a waste of money. I was not notified of this change before coming here. I would like to please go home and I am asking if you could please refund me my full amount to do so. I am a student and if I knew it would be like this there is no way I would’ve booked it in the first place. I had not gone in a vacation in a long time and now I just to go home. I wish I would have been notified beforehand.**My name is Zyaire Roberts.*My booking reference number is *********.**I just want my money back please so I can afford to go home now and bunker up against the Covid-** epidemic.**Please.

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Agoda

Refund My Booking issue
Reported by GetHuman-zyrxbbi
Mar 23rd, 2020 - a year ago
Not resolved
Seen by 23 customers so far
Similar issue to 21791 others
0 customers following this

Timeline

GetHuman-zyrxbbi started working on this issue
Mar 23rd, 2020 4:55pm
GetHuman-zyrxbbi shared this issue with others over email
Mar 23rd, 2020 5:32pm

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