I would like to request assistance regarding refunding.My booking ID ********* in Good...

GetHuman4483406's customer service issue with Agoda from March 2020

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The issue in GetHuman4483406's own words
I would like to request assistance regarding refunding.My booking ID ********* in Good Hotel from march ** **** to march ** **** in the name of Divina M. Dimayuga.it is a non refundable.I am a travaller from the philippines because of pandemic coronavirus the republic of the philippines order that all filipino citizen that are tourist cannot leave the philippines.also the california is in lockdown so no filipino tourist are allowed,In the United states of america.The Agoda repsentative informed me that he sent an email to The Good Hotel to cancel my reservation booking ID ********* for march ** **** to march ** ****. Mr AM S said if The Good Hotel cancels and agrees not to charge me, Agoda.com will refund my money .I sent an email to the Good Hotel and also called them Mr Jonathan C of The Good Hotel informed me that my reservation has been canceled on march ** **** and the hotel did not and will not charge me the reservation.Till now agoda.com is not calling me I dont receive email regarding with my refund request...Please answer me immediatly or contact me with this number ***********...*Hoping for your kind consideration.**Sincerely yours,*Divina M. Dimayuga*Booking ID *********

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Agoda

Customer service issue
Reported by GetHuman4483406
Mar 22nd, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 21668 others
0 customers following this

Timeline

GetHuman4483406 started working on this issue
Mar 22nd, 2020 8:03am