I have a booking via Agoda made last year to Phuket (Booking number *********) commenci...

GetHuman4486072's Refund My Booking issue with Agoda from March 2020

Help with my Agoda issue
Before contacting them, items GetHuman4486072 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4486072's own words
I have a booking via Agoda made last year to Phuket (Booking number *********) commencing on the *th April to the **th April. However the government has just imposed a Level * travel ban for the Australians and I am unable to travel at this juncture. Are you able to please liaise with Lamai Hotel to either postpone my dates to a later time or request a refund due to these unforeseen circumstances as a result of the corona virus break out. Thank you.

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Agoda

Refund My Booking issue
Reported by GetHuman4486072
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 21000 others
0 customers following this

Timeline

GetHuman4486072 started working on this issue
Mar 18th 2:09pm
GetHuman4486072 shared this issue with friends on Facebook
Mar 18th 2:10pm

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