In ** February **** I have made a reservation at Vienna City Aparthotel through Agoda...

GetHuman-hakanay's Refund My Booking issue with Agoda from March 2020

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The issue in GetHuman-hakanay's own words
In ** February **** I have made a reservation at Vienna City Aparthotel through Agoda under ID number ********** for * to ** April ****. Booking number is **********. Although the covid-** pandemic, flight cancellations from Turkey to Austria and Austia's restriction to entry the country, the hotel did not response positively to my free cancellation request. Only Agoda is letting customers down whereas all other platforms allow free cancellations to customers. Please help us to sort this problem out.

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Agoda

Refund My Booking issue
Reported by GetHuman-hakanay
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 20861 others
0 customers following this

Timeline

GetHuman-hakanay started working on this issue
Mar 18th 8:10am

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