I would like a refund put back on my visa card because I made a reservation at the Caesar's Jotel in Atlantic City through Agoda but due to the virus the Hotel is closed.
GetHuman-ggmatthe's Refund My Booking issue with Agoda from March 2020
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-ggmatthe's own words
I want to cancel my reservation at Caesars Hotel that was made by Agoda. I have been calling the *-***-***-****, but all I keep getting is an answering service. Then music starts playing and I have been waiting for * hours for someone to answer my call! Can someone please help me, because I want to cancel my reservation at Caesars Hotel, since the Hotel is not accepting any reservations because of the virus that has occurred in the United States. My name is Shawn Taylor.
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