I changed the name on my booking because the lady said I couldn’t check in due to being...
GetHuman-nilampat's Refund My Booking issue with Agoda from March 2020
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The issue in GetHuman-nilampat's own words
I changed the name on my booking because the lady said I couldn’t check in due to being **, so i called Agoda and they changed the main booking name to my husbands and then later that night when we tried to check in again the lady at hotel refused to give us our room because we tried to change the booking names and she was being rude and saying she has the right to refuse us and all. If they didn’t want us changing the name they should have told us from the start. We aren’t criminals we were just trying to have a good weekend.
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