URGENT REQUEST: Agoda Booking ID: ***********Hello!**I'm sure you have bunch of request...

GetHuman4474644's Refund My Booking issue with Agoda from March 2020

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The issue in GetHuman4474644's own words
URGENT REQUEST: Agoda Booking ID: ***********Hello!**I'm sure you have bunch of requests for cancellations right now due to the lock-down of your municipality. **I have contacted Agoda already regarding this matter and have not received a response from them yet. There was an option to contact the property directly. **I'm writing to request a full refund of my booking too that has been paid in full. Please see attached confirmation from Agoda. As much as we would like to travel on those dates, we could not be able so because Cebu will start to ban all domestic flights as well starting today. We could not take the risks. I know that what we booked was non-refundable, but this request should be considered since it is not our personal choice to cancel the trip, but due to the local government's mandate. **Thank you and I look forward to hearing from you soon. **Kind regards,*Joya Noynay

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Agoda

Refund My Booking issue
Reported by GetHuman4474644
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 19790 others
0 customers following this

Timeline

GetHuman4474644 started working on this issue
Mar 16th 5:29pm

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