sir*ma'am:**good day, we would like to request for a cancellation of our hotel reservat...
GetHuman-delranev's Refund My Booking issue with Agoda from March 2020
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The issue in GetHuman-delranev's own words
sir*ma'am:**good day, we would like to request for a cancellation of our hotel reservation at sampaguita suites plaza garcia cebu on march ** to **, **** and at rianne hotel and suites cebu on march ** to **, **** due to the community quarantine and shutting down of airports. we are from davao city where a lockdown is presently imposed. we want to go to cebu, but we cannot go there due to government restrictions on travel. in this regard, we respectfully request that we be allowed either to a refund of our booking or we may be allowed to rebook our hotel accommodations to a later date once we are allowed to travel to cebu. we sincerely hope for your understanding and consideration. thank you very much.**booked by Loida R Verallo
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