Re: Booking Confirmation * Booking ID ********** Book Reference * ********* Client Fran...
GetHuman4504023's Refund My Booking issue with Agoda from March 2020
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman4504023's own words
Re: Booking Confirmation * Booking ID ********** Book Reference * ********* Client Frank Hurley* Member ID **********On March ** **** I booked The Rosen Plaza Hotel through Agoda from March ** - **. The booking confirmation stated March ** - **. On March **, **** I called the Hotel to Cancel my reservation. I did not bother to correct the dates (** - **) because I was cancelling my reservation.*The Booking Confirmation only provided the Hotel telephone number as a contact number. It has been over a week and I have yet to receive confirmation of my booking. *The Cancellation policy on my booking confirmation is clear that I will not receive a refund.*However, I require a record of payment from the travel agency to provide to my Insurance carrier for payment reimbursement. *Could you please provide me with a copy of my billing.*This trip was cancelled because the of COVID** travel advisories.
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