Greetings!**Due to the world health crisis happening now, my family's flight has been c...
GetHuman-jizl_'s customer service issue with Agoda from March 2020
Help with my Agoda issue
First: share to improve GetHuman-jizl_'s odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-jizl_'s own words
Greetings!**Due to the world health crisis happening now, my family's flight has been cancelled by the airline company & our family decided not to push through our scheduled vacation in Hong Kong (from April ** to **, ****) & Macau (from April ** to **, ****) in order not to compromise every member of the family's health. Thus, we would like to request for a full refund regarding the below booking reference numbers:**Booking Reference Number: **********Hotel*Inn Name: Everest Inn Guest House*Duration * Date: April ** to **, **** (* nights) *Remarks: I made this booking under my agoda account.***Booking Reference Number: **********Hotel Name: Sheraton Grand Macao, Cotai Strip*Duration * Date: April ** to **, **** (* night) *Remarks: Booked by a friend, under my name as Lead Guest**I have attached both Booking Itinerary & the Airline Cancellation Email.***We hope that this health crisis will be addressed at soonest as possible. Our utmost apologies on this unforeseen circumstances that made us this decision & hoping for your favorable response on this matter.***Best Regards
GetHuman-jizl_ did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-jizl_ fixed the problem
We are waiting for GetHuman-jizl_ to fix the problem and share the solution with the rest of us customers.
Please help with my Agoda issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.