Hi Agoda. My name is Zheng Yi. I would like to request for a refund from this booking d...

GetHuman-lzhengyi's Refund My Booking issue with Agoda from March 2020

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-lzhengyi's own words
Hi Agoda. My name is Zheng Yi. I would like to request for a refund from this booking due to the coronavirus outbreak and the spike in the number of cases in Germany. **Booking ID: **********Reference ID: ************I really appreciate it if you can do this for me so that I wouldn't lose faith in the hostel. In addition, I'm also worried for my own safety due to the recent assault cases of people discriminating Asians as coronavirus.**I've another booking too for my stay in Paris. **Booking ID: **********Reference ID: ************I've another booking in Vienna, Austria too. **Booking ID: **********Reference ID: ************I really appreciate it and I hope to hear from you soon.

GetHuman-lzhengyi did not yet indicate what Agoda should do to make this right.

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Agoda

Refund My Booking issue
Reported by GetHuman-lzhengyi
Mar 8th, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 17849 others
0 customers following this

Timeline

GetHuman-lzhengyi started working on this issue
Mar 8th, 2020 3:38pm
GetHuman-lzhengyi shared this issue with friends on Facebook
Mar 8th, 2020 3:39pm

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