Dear sir,**I booked a room through your website for **th February in Makkah, Saudi Arab...

GetHuman-anarmahb's Refund My Booking issue with Agoda from January 2020

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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The issue in GetHuman-anarmahb's own words
Dear sir,**I booked a room through your website for **th February in Makkah, Saudi Arabia. The network was very poor and the app was not working properly. When i tried to enter my Dad's name as lead guest, they were not accepting it. So i had to book it again through my name. My credit card was charged on **th jan for one room but after * days my credit card was charged again. Then i figured out that your website took the booking twice and hence booked two rooms. It would be a great help for me if you could cancel one of the room and refund the amount. Im attaching the documents below so that you could cancel one of them. Looking forward to hearing from you soon. Thanking you in advance for your co operation.

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Agoda

Refund My Booking issue
Reported by GetHuman-anarmahb
Jan 31st, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 15745 others
0 customers following this

Timeline

GetHuman-anarmahb started working on this issue
Jan 31st, 2020 4:54pm