Voglio essere rimborsato riguardo la prenotazione avvenuta ieri per il BED AND BREAKFAS...

GetHuman4287250's Refund My Booking issue with Agoda from January 2020

Help with my Agoda issue
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4287250's own words
Voglio essere rimborsato riguardo la prenotazione avvenuta ieri per il BED AND BREAKFAST PIAZZA FRATTI prenotazione n********** del ********** ale ore **.**. La struttura non aveva disponibilit* di stanze mentre sul vostro sito mi ha fatto prenotare senza problemi. Quindi non ho usufruito di nessuna stanza. L'importo * €**,**. Attendo una vostra celere risposta.*Grazie*Fabio Cascioli

GetHuman4287250 did not yet indicate what Agoda should do to make this right.

How GetHuman4287250 fixed the problem
Good evening,*on ********** at about **:** I made a reservation on the Agoda website on behalf of FABIO CASCIOLI for the BED AND BREAKFAST PIAZZA FRATTI structure. I paid regularly by credit card (and in fact I am charged on my credit card), but by contacting the BED AND BREAKFAST PIAZZA FRATTI afterwards they tell me that they do not have rooms available and therefore do not go to them. I therefore ask for an immediate refund of the amount of € **.*With best regards*Cascioli Fabio
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Agoda

Refund My Booking issue
Reported by GetHuman4287250
Jan 24th, 2020 - 9 months ago
Fixed
GetHuman4287250 shared how to fix
Seen by 11 customers so far
Similar issue to 15288 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman4287250 started working on this issue
Jan 24th 1:58pm
GetHuman4287250 indicated the issue is not fixed yet.
Jan 27th 3:11pm
GetHuman4287250 confirmed the issue is fixed. Hooray!
Jan 29th 4:06pm

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