I have made a mistake on double booking for a hotel in different rokm I only need one...

GetHuman-lindaliz's Problem With a Payment issue with Agoda from January 2020

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The issue in GetHuman-lindaliz's own words
I have made a mistake on double booking for a hotel in different rokm I only need one. I would like to have one of my reservation for PALADIN HOTEL cancelled. To my surprise, it was already charged to my credit card!! All along I thought I will be charged once I checked in.. now Agoda charged me Php ***** for two rooms when I need only one which I will avail * MONTHS from now!*I should be charged on my check in. But I tried cancelling the other booking, now IT IS NON REFUNDABLE!! This is crazy. I need to revert the charging and refund to the wrong boooking.BOOKING* *********

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Agoda

Problem With a Payment issue
Reported by GetHuman-lindaliz
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 15254 others
0 customers following this

Timeline

GetHuman-lindaliz started working on this issue
Jan 24th 4:15am

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