Re: Booking No. ********* on Jan *. I had a reservation for Lili House Ubud, landed up...

GetHuman4283271's Complaint About My Stay issue with Agoda from January 2020

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The issue in GetHuman4283271's own words
Re: Booking No. ********* on Jan *. I had a reservation for Lili House Ubud, landed up there, and they said the hotel was full. I was made to wait for an hour, then they said they would try to accommodate me in another hotel, but it was inferior to the one I had booked, and slippery and dangerous in the rain. So I refused, and they said they would refund the money. But they haven't yet. ON the same day, I re-booked Teba House through AGoda and paid for a second hotel on Jan *

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Agoda

Complaint About My Stay issue
Reported by GetHuman4283271
Jan 23rd, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 15231 others
0 customers following this

Timeline

GetHuman4283271 started working on this issue
Jan 23rd 2:32pm
GetHuman4283271 indicated the issue is not fixed yet.
Jan 24th 4:21am