Sir,** On **th of December ****, I haved booked hotel accommodation through agoda.co...

GetHuman-kilarisi's Problem With a Payment issue with Agoda from January 2020

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The issue in GetHuman-kilarisi's own words
Sir,** On **th of December ****, I haved booked hotel accommodation through agoda.com at Tango Beach Resorts, Neil Island, for two days from ********** to ********** and the amount of Rs.*,***.**ps (Rupees Seven Thousand Seven Hundred Thirty Four and Paise Thirty Four Only), was deducted from my hdfc savings bank account through Transaction Id ************ and the Booking Id of the resort is *********. But on **********, the amount was credited back to my hdfc same account, so I thought that my booking was cancelled and again I booked through agoda on **********,and the amount of Rs.*,***.**ps was debited from my hdfc account and the transaction id is ************ and the booking id is *********. But to my surprise, on ********** the amount of Rs.*,***.**ps was again debited to my account. Today I contacted the property about my booking and they are informing that only one room was booked in my name.So, I request you to refund Rs.*,***.** paise which was debited twice to my account.* Hence, I request you to kindly credit Rs.*,***.**ps back to my hdfc account and keep my resort for only one room for two days from ********** to **********. An early reply and action is highly solicited from you.

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Agoda

Problem With a Payment issue
Reported by GetHuman-kilarisi
Jan 16th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 14853 others
0 customers following this

Timeline

GetHuman-kilarisi started working on this issue
Jan 16th, 2020 12:24am