Numero Prenotazione (booking ID): ********* presso B&B PALAZZO BRIGA di Catania per la...

GetHuman-froroc's customer service issue with Agoda from December 2019

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The issue in GetHuman-froroc's own words
Numero Prenotazione (booking ID): ********* presso B&B PALAZZO BRIGA di Catania per la notte del **.**.****.*Nonostante la Vs. Conferma e quella della struttura, nonch* l'avvenuto addebito sulla mia carta di credito la struttura ci contatta per over booking annullando di fatto la prenotazione e dicendo che gi* stamani ci avrebbero dato gli estremi per il rimborso. *Nonostante ns telefonata di sollecito non sappiamo ad ora niente. *Attendiamo Vs comunicazioni. *Grazie

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Agoda

Customer service issue
Reported by GetHuman-froroc
Dec 27th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 13401 others
0 customers following this

Timeline

GetHuman-froroc started working on this issue
Dec 27th, 2019 3:25pm