Dear Agoda Team,**I had booked OYO ***** Hotel Comfort through Agoda.com for date **th...

GetHuman4071389's Complaint About My Stay issue with Agoda from December 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman4071389's own words
Dear Agoda Team,**I had booked OYO ***** Hotel Comfort through Agoda.com for date **th December ****. My room booking id i) ********* and ii) *********. **I had paid the amount to you and provided receipt for the same. **When I reached at Hotel doorstep and ask to reception for my booking. He inform me that Hotel did not receive payment from Agoda*OYO rooms and same amount you have to pay here first. Many times I had called to Agoda and OYO from Hotel but did not get any justified answer. **At last I have to Pay again at Hotel around *****- Rs. for my both booking.**I do not want to escalate this matter to higher level so please look into this matter and refund my money as soon as possible.**Your quick response shall be highly appreciated.**Thanks and Regards*Kishor

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Agoda

Complaint About My Stay issue
Reported by GetHuman4071389
Dec 20th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 12691 others
0 customers following this

Timeline

GetHuman4071389 started working on this issue
Dec 20th, 2019 11:28am

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