Hi,*Reference confirmation of booking of Hotel room in the trailing mail. on Priceline...

GetHuman4102329's Refund My Booking issue with Agoda from December 2019

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Before contacting them, items GetHuman4102329 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4102329's own words
Hi,*Reference confirmation of booking of Hotel room in the trailing mail. on Priceline website through agoda,**The guest reported at the reception of Hotel Goutham on ** Dec ** at **.** pm. He was not allotted the room despite the confirmation given by you. This has caused the guest tremendous embarrassment and inconvenience. *Please take necessary action to rectify the situation immediately. Request confirm. My tele no is **********.

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Agoda

Refund My Booking issue
Reported by GetHuman4102329
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 12331 others
0 customers following this

Timeline

GetHuman4102329 started working on this issue
Dec 16th, 2019 5:02am
GetHuman4102329 indicated the issue is not fixed yet.
Dec 18th, 2019 9:10am
GetHuman4102329 indicated the issue is not fixed yet.
Dec 19th, 2019 5:24am
GetHuman4102329 indicated the issue is not fixed yet.
Dec 19th, 2019 5:49am