Booking no. **********Hotel Horizon Seminiyak Bali*When I was booking this hotel, it sa...

GetHuman-tilynco's Refund My Booking issue with Agoda from December 2019

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The issue in GetHuman-tilynco's own words
Booking no. **********Hotel Horizon Seminiyak Bali*When I was booking this hotel, it says * pax maximum. I assumed it was * pax without paying extra. Upon seeing my total booking it charged extra bed. May I please ask to cancel this booking without any charge and I will book another hotel cheaper because this is out of my budget. Please accept, as my cousin George Benidy di the same this. We are * group travelling.

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Agoda

Refund My Booking issue
Reported by GetHuman-tilynco
Dec 15th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 12262 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-tilynco started working on this issue
Dec 15th, 2019 9:50am
GetHuman-tilynco indicated the issue is not fixed yet.
Dec 19th, 2019 3:18am

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