I arrived at the hotel I had booked and they tell me the hotel is full since November a...

GetHuman-asiantra's Refund My Booking issue with Agoda from December 2019

Help with my Agoda issue
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-asiantra's own words
I arrived at the hotel I had booked and they tell me the hotel is full since November and I must be transferred to another OYO but they can't tell me where in this region and what the accommodations are like. I have been waiting ** minutes for a manager but none has come or called to speak with me as I have requested.* I am here on business and I have already missed my first appointment because of this. OYO is telling me that I should have gotten an email from them about their cancellation of my booking but I got nothing.

GetHuman-asiantra did not yet indicate what Agoda should do to make this right.

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Agoda

Refund My Booking issue
Reported by GetHuman-asiantra
Dec 12th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 11948 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-asiantra started working on this issue
Dec 12th, 2019 4:09am
GetHuman-asiantra confirmed the issue is fixed. Hooray!
Dec 15th, 2019 4:26am

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