Hi,*I would like to make a cancellation at the Joy Motel, Langkawi located at Hoen Kuan...

GetHuman4049012's customer service issue with Agoda from December 2019

Help with my Agoda issue
The issue in GetHuman4049012's own words
Hi,*I would like to make a cancellation at the Joy Motel, Langkawi located at Hoen Kuan Hock Kien Society, Lot ****, Wicker Road, Kuah Kuah, Kuah *****, Langkawi, Malaysia.**Booking information like attachments:*Booking ID : **********Family Room (* people)*Reservation : * Room , * Night*MYR **.***Check In : Wednesday,** Dec *****Check out : Thursday,** Dec *****Lead Guest : Mohamad Hairi Bin Abdullah**The reason for canceling a reservation is because, staying in a temple area is not suitable for me as a Muslim.**I want to make a cancellation fast.**All my cooperation is greatly appreciated.**Thank you.

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Agoda

Customer service issue
Reported by GetHuman4049012
Dec 6th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 11456 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman4049012 started working on this issue
Dec 6th, 2019 12:25am
GetHuman4049012 confirmed the issue is fixed. Hooray!
Dec 6th, 2019 12:30am
GetHuman4049012 indicated the issue is not fixed yet.
Dec 6th, 2019 12:30am
GetHuman4049012 confirmed the issue is fixed. Hooray!
Dec 6th, 2019 12:31am

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