I have booked a hotel in Kottayam on name of Venkatest Kanapuram with a booking Id as...

GetHuman4039599's Refund My Booking issue with Agoda from December 2019

Help with my Agoda issue
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4039599's own words
I have booked a hotel in Kottayam on name of Venkatest Kanapuram with a booking Id as *********.*While booking I referred to book the Hotel on Cancellation thinking I would cancel the booking prior to * days in case there is change in plan but when I proceed to do the same I was astonished to see there was a minimal of **% charges even if I cancel the second day of booking.*I am very upset with the cancellation policy and forced to think If I need to proceed with bookings in near future if I need to book a Hotel Room from Agoda.**Requesting you to kindly refund the complete amount by cancelling my booking as I was unaware of the fact of the cancellation policy of Agoda and would take care of terms and conditions and not hurrying in Booking even if the vacancy for availability is very less which was in the above case of my booking.

GetHuman4039599 did not yet indicate what Agoda should do to make this right.

How GetHuman4039599 fixed the problem

We are waiting for GetHuman4039599 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Refund My Booking issue
Reported by GetHuman4039599
Dec 4th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 11340 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman4039599 started working on this issue
Dec 4th, 2019 3:20pm
GetHuman4039599 indicated the issue is not fixed yet.
Dec 5th, 2019 3:42am
GetHuman4039599 indicated the issue is not fixed yet.
Dec 6th, 2019 6:43am
GetHuman4039599 confirmed the issue is fixed. Hooray!
Dec 6th, 2019 6:43am
GetHuman4039599 indicated the issue is not fixed yet.
Dec 6th, 2019 6:45am
GetHuman4039599 indicated the issue is not fixed yet.
Dec 6th, 2019 4:39pm
GetHuman4039599 indicated the issue is not fixed yet.
Dec 6th, 2019 4:52pm
GetHuman4039599 indicated the issue is not fixed yet.
Dec 6th, 2019 4:53pm
GetHuman4039599 indicated the issue is not fixed yet.
Dec 7th, 2019 4:08pm
GetHuman4039599 shared this issue with your circles on Google+
Dec 11th, 2019 9:49am
GetHuman4039599 shared this issue with your circles on Google+
Dec 11th, 2019 9:49am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians