Hello. I have a booking in Dubai. My booking ID is ********* at Frank Porter - Mayfair...

GetHuman3987269's Complaint About My Stay issue with Agoda from November 2019

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The issue in GetHuman3987269's own words
Hello. I have a booking in Dubai. My booking ID is ********* at Frank Porter - Mayfair Tower. This person listed that his property is directly next to the metro station called Business Bay. When I inquired, he told me that it is not only far from the metro, but I also have to take a bus and then walk for * to * minutes (keep in mind that I have luggage) which is totally unfair. I need please to cancel the booking and get my agoda cash that I used back. I also used a discounted voucher so I need this one too. and by the way, I dont want refund for my money, you can directly put the amount refunded in my Agoda Cash so I use them for another booking instead of this one

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Agoda

Complaint About My Stay issue
Reported by GetHuman3987269
Nov 24th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 10479 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman3987269 started working on this issue
Nov 24th, 2019 12:51pm