Agoda booking ID: *********.**Trying to reach Agoda customer care urgently. This is bad...

GetHuman-kallolr's customer service issue with Agoda from November 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-kallolr's own words
Agoda booking ID: *********.**Trying to reach Agoda customer care urgently. This is bad experience having lack of information in provided documents as booking confirmation and not getting access to customer care. Tried to call Agoda customer care toll free no, it asks for booking id and last four digit of credit card used for booking. Since you havent taken card details for booking (to pay directly to hotel), the iVR system is not allowed to take further. The Agoda customer care mumbai no provided is not working. **This booking done through your site. I need to contact the hotel (Golden Kuensel Resort & Spa, Near Delo Kalimpong, deolo, Kalimpong, India ******) but there is no contact information. Also not able to find this hotel location in Google map. Please provide the contact no and email id of this hotel asap.

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Agoda

Customer service issue
Reported by GetHuman-kallolr
Nov 13th, 2019 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 690 others
0 customers following this

Timeline

GetHuman-kallolr started working on this issue
Nov 13th, 2019 8:09am

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