Ref:Booking ID:*********,Client: BIBUDHENDU PATI, Member ID: ********, Property: OYO...

GetHuman-bpati's Refund My Booking issue with Agoda from October 2019

Help with my Agoda issue
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-bpati's own words
Ref:Booking ID:*********,Client: BIBUDHENDU PATI, Member ID: ********, Property: OYO **** Hotel Baj Celebration,Jalandhar,India, Booking Confirmation from agoda.com for No.of Room-*,No.of adult-*,Arrival:October**,**** Departure:November *,****. RECEIVED A CALL FROM THIS HOTEL THAT THEY WILL NOT PROVIDE ANY ROOM TO ME AS PER THIS BOOKING AS THEY DO NOT HAVE ANY TIE UP WITH ONLINE BOOKING AGENCIES.SO I AM CANCELLING THIS BOOKING.I DEMAND FULL REFUND OF THE AMOUNT OF Rs. ****.** PAID TO agoda.com FOR THIS BOOKING.CROSS CHECK WITH THE HOTEL AND STOP ACCEPTING ANY BOOKING FOR THIS HOTEL.

GetHuman-bpati did not yet indicate what Agoda should do to make this right.

How GetHuman-bpati fixed the problem
Sent online request to agoda.com to cancel my booking * days before my check-in. Full refund of booking amount paid granted. Booked a room in same hotelbby directly contacting them. Agoda should not display hotels not accepting & honouring booking through online booking agency.
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Agoda

Refund My Booking issue
Reported by GetHuman-bpati
Oct 28th, 2019 - 2 years ago
Fixed
GetHuman-bpati shared how to fix
Seen by 14 customers so far
Similar issue to 40652 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-bpati started working on this issue
Oct 28th, 2019 4:30pm
GetHuman-bpati confirmed the issue is fixed. Hooray!
Oct 29th, 2019 4:40pm
GetHuman-bpati confirmed the issue is fixed. Hooray!
Oct 29th, 2019 4:41pm