I was promised a full refund since my booking turned out to be fake! But so far no contact of agoda

GetHuman-kcbajaj's Refund My Booking issue with Agoda from October 2019

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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-kcbajaj's own words
Booking accommodation ... Sir Madam,*I have received the below said mail, but so far no refund. Kindly let me know status of refund since payment was made using my debit card.*Refund For Booking ID ********* Check-in September **, *****Inbox*Agoda Customer Service ******@***.com**Tue, Sep **, *:** AM*to me**Dear Kishore Bajaj,**Greetings from Agoda.com!**With reference to your booking ********* at the SPOT ON ***** Gokarna Gc Stay from September **, **** to September **, ****:**Cancellation Policy: Any cancellation received within * days prior to arrival is free of charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first * night*s charge (Property policy).**We’re happy to notify you that we’ve processed your request for a refund in the amount of INR ***.**.**Please note that your bank may take up to ** days to refund this amount or until your next billing cycle.**Thank you for choosing Agoda.com.**Regards,*Hasmin K.
The Hotel turned ou to be FAKE! There was no such booking or hotel!

GetHuman-kcbajaj did not yet indicate what Agoda should do to make this right.

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Agoda

Agoda hotel bookings
Refund My Booking issue
Reported by GetHuman-kcbajaj
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 39865 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-kcbajaj started working on this issue
Oct 19th, 2019 12:05pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:17pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:19pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:21pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:22pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:25pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:28pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:30pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:31pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:36pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 22nd, 2019 1:37pm
GetHuman-kcbajaj indicated the issue is not fixed yet.
Oct 25th, 2019 12:19pm