GetHuman-robyna's customer service issue with Agoda from October 2019

Help with my Agoda issue
Before contacting them, items GetHuman-robyna may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-robyna's own words
hi I would like to CANCEL my BOOKING I HAVE TRIED IN VEIN FOR * WEEKS I EVEN CONTACTED MY CREDIT CARD AND THE SAID YOU WERE GOING TO CONTACT ME I HAVE HAD NO RESPONSE. I even phoned ibis and they gave me a number which was of no use as the girl took my details booking no but nothing just hung up on me I do have proof of the date I first contacted u as visa also have it in writing I HAVE SKIN CANCER AND HAVING TREATMENT AND NOT TO TRAVEL I HAVE A DR CERT. my name is Robyn Kachel booking no ********* ibis * smith st mascot booked for the ** Oct **** property no ************ I do know that standed room accomadation is booked out there for would be easy to re book . I would like a refund on my card . Would you please organise this as I have tried every thing to no avail . PLEASE help me THANK YOU ROBYN

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Customer service issue
Reported by GetHuman-robyna
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 39704 others
0 customers following this


GetHuman-robyna started working on this issue
Oct 17th, 2019 10:55pm
GetHuman-robyna shared this issue with friends on Facebook
Oct 17th, 2019 11:00pm

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