I was on the Agoda site making a booking, i was advised that my session had timed out a...

GetHuman3780616's Refund My Booking issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman3780616's own words
I was on the Agoda site making a booking, i was advised that my session had timed out and my booking wasn't successful. i then went on and refreshed my browser to make another booking. When confirming it advised that there was another booking with the same name, i wasn't sure how that was possible as my session had timed out. I continued the booking by placing my daughters name on it. I then went to my emails and it showed * booking confirmations.

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Agoda

Refund My Booking issue
Reported by GetHuman3780616
Oct 17th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 39664 others
0 customers following this

Timeline

GetHuman3780616 started working on this issue
Oct 17th, 2019 8:09am

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